Please click here to contact customer
service for returning or exchanging an item.
Return Policy
Original sales receipt must accompany returns.
We accept returns for exchange or refund 14 calendar days after delivery of the
product. At our sole discretion after 14 calendar days, we will offer an
exchange or store credit only. Items must be in "new, unaltered and
unused condition in original undamaged packaging". Definition of new,
unaltered and unused condition is:
-
Without showing signs of wear or damage in any way
- Within 14 calendar days of the delivery date (after 14 days no returns are
allowed)
- Must not be a special order or a custom order
- Unless noted that it cannot be returned or has a different return policy
time period other than that 7 days noted in that item's particular item
description.
If an item is received damaged or is incorrectly shipped by us please contact
Customer Support immediately. Items that are defective and shipped from us or
items that you did not order but received from us will qualify for store
credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a minimum 20% restocking fee for returned items that are not being exchanged
and are not damaged.